CAMC COMPREHENSIVE EXAM
SOLUTION TEMPLATE
EXAM CANDIDATE #
November 5, 2004
Table of Contents
NOTES TO THE MARKER ……………………………………………………….…………………………..…………………………..…………………………..… 3
TABLE 2.1 – ANALYSIS OF STRATEGIC OPTIONS …………………………..…………………………..…………………………..…………………. 4
TABLE 2.2 – ANALYSIS OF STRATEGIC OPTIONS …………………………..…………………………..…………………………..…………………. 5
TABLE 2.3 – ANALYSIS OF STRATEGIC OPTIONS …………………………..………………… ERROR! BOOKMARK NOT DEFINED.
TABLE 2A – STRATEGIC ANALYSIS – STAKEHOLDER POSITIONS ON STRATEGIC OPTIONS ………………………………. 6
TABLE 2B – STRATEGIC ANALYSIS – IMPACT OF CRITICAL ISSUES ON STRATEGIC OPTIONS ………………………….. 7
TABLE 2B – STRATEGIC ANALYSIS – IMPACT OF CRITICAL ISSUES ON STRATEGIC OPTIONS ………………………….. 7
TABLE 3.1 – CRITICAL ISSUES IN THE CONTEXT OF RECOMMENDED STRATEGIC OPTION – FINANCE …………… 8
TABLE 3.2 – CRITICAL ISSUES IN THE CONTEXT OF RECOMMENDED STRATEGIC OPTION – HR ……………………… 9
TABLE 3.3 – CRITICAL ISSUES IN THE CONTEXT OF RECOMMENDED STRATEGIC OPTION – IT/MIS………………. 10
TABLE 3.4 – CRITICAL ISSUES IN THE CONTEXT OF RECOMMENDED STRATEGIC OPTION – POM ………………….. 11
TABLE 3.5 – CRITICAL ISSUES IN THE CONTEXT OF RECOMMENDED STRATEGIC OPTION – MARKETING ……. 12
TABLE 3A – VERTICAL CAUSAL ANALYSIS …………………………..…………………………..…………………………..…………………………. 13
TABLE 3B – DEVELOPMENT OF WHAT NEED TO BE ADDRESSED STATEMENTS …………………………..…………………… 14
COMMENT – OBSERVATIONS AND CONCLUSIONS REGARDING DIAGNOSIS …………………………..…………………………. 16
TABLE 4.1 – EVALUATION OF ALTERNATIVE SOLUTIONS & RECOMMENDATION …………………………..………………… 17
TABLE 4.2 – EVALUATION OF ALTERNATIVE SOLUTIONS & RECOMMENDATION …………………………..………………… 18
TABLE 4.3 – EVALUATION OF ALTERNATIVE SOLUTIONS & RECOMMENDATION …………………………..………………… 19
TABLE 4.4 – EVALUATION OF ALTERNATIVE SOLUTIONS & RECOMMENDATION …………………………..………………… 20
TABLE 4.5 – EVALUATION OF ALTERNATIVE SOLUTIONS & RECOMMENDATION …………………………..………………… 21
TABLE 4.6 – EVALUATION OF ALTERNATIVE SOLUTIONS & RECOMMENDATION …………………………..………………… 22
TABLE 5 – RECOMMENDATION DETAIL ……………………………………………………….…………………………..…………………………..…. 23
TABLE 5 – RECOMMENDATION DETAIL ……………………………………………………….…………………………..…………………………..…. 24
TABLE 5 – RECOMMENDATION DETAIL ……………………………………………………….…………………………..…………………………..…. 25
TABLE 1 – A SWOT+ DATA GATHERING TABLE (STRATEGY) …………………………..…………………………..…………………………..………. 26
TABLE 1.1 – A SWOT+ DATA GATHERING TABLE (FINANCIAL MANAGEMENT) ……………………………………………………….…….. 27
TABLE 1.2 – A SWOT+ DATA GATHERING TABLE (HR MANAGEMENT) ……………………………………………………….………………….. 28
TABLE 1.3 – A SWOT+ DATA GATHERING TABLE (IT/MGT INFO SYSTEMS) …………………………..…………………………..…………… 29
TABLE 1.4 – A SWOT+ DATA GATHERING TABLE (PRODUCTION OPERATIONS MANAGEMENT) …………………………..……….. 30
TABLE 1.5 – A SWOT+ DATA GATHERING TABLE (MARKETING MANAGEMENT)…………………………..…………………………..……. 31
TABLE 1.6 THE FIVE FORCES OF COMPETITION IN THE INDUSTRY ……………………………………………………….………………………….... 32
TABLE 1.7 INDUSTRY KEY SUCCESS FACTORS ……………………………………………………….…………………………..………………………….. 32
TABLE 1.8 INDUSTRY PROSPECTS AND OVERALL ATTRACTIVENESS …………………………..…………………………..………………………… 32
TABLE 1.9 THE BUSINESS ENVIRONMENT ……………………………………………………….…………………………..…………………………..…….. 33
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Notes to the Marker
• Table 5 – Priority: HI= High (Extremely important, very critical); ME= Medium (important
but not critical); LO=Low (needs to be done but not important and/or critical)
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Table 2.1 – Analysis of Strategic Options
Option 1
Briefly Identify &
Describe the Option
TVO can increase its role as Ontario’s delivery and innovation
partner for digital education inside as well as outside the
classroom. As, it can be done by technological advancement. So,
this strategy should be followed by the company to enhance and
retain their customer-base.
Benefits/ Advantages
• It will help TVO to attract more customers as 45% of its
customers chose internet videos and other non-traditional
methods, but doing this will help in technological
advancement and customers will retain to TVO.
• It will also help to increase its revenue as with addition of
digital education inside the classroom more customers will
add and more revenue will be generated.
• The objective of government ministry and TVO both will
be fulfilled as it is to provide education in all possible ways
to Ontarians and considering that government may also
increase their yearly grants.
Critical
Success
Factors
• To adopt this strategy, they need technological
advancement and modern technology so that people may
not move to other non-traditional resources.
• They need to generate funds from government or other
sources as it will cost big.
• Their staff should be well coordinated and focused to
achieve the goal of digital education inside and outside the
classroom and abroad.
• They need well planned and focused strategy and a good
management to take care of its implementation.
Threats/
Risks
• If they will not be able to collect enough funds to achieve
this goal.
• It is also a risk of providing in class digital education, as if
the customers do not like it or they may not be able to
attract enough customers, it may lead to losses.
• Their competitors may bring something better and
technologically advanced.
• Incurring high costs and not getting expected revenue or
income is also a threat
Why is this your
recommended Strategic
Option?
It can only be possible though technological advancement. So, by
adopting modern technology digital advancement is possible. As,
the company needs revenues to cover its losses and it has already
removed its 10% employees so to discontinue the process of
closures and removal they need technological advancement and
innovation.
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Table 2.2 – Analysis of Strategic Options
Option 2
Briefly Identify &
Describe the Option
Employees should be encouraged and motivated to achieve the
strategic goals and to grow in company that supports continuous
changes.
Benefits/ Advantages
• Encouragement to employees will help in better
productivity.
• Giving all employees chance and opportunity will
encourage creativity.
• It will eventually help to increase product and services for
TVO as employees will work towards strategic goals.
• It will retain the company’s position that went down
because of the closure of Ottawa bureau.
Critical
Success
Factors
• Good number of employees.
• Knowledgeable and experienced leaders to run the work
efficiently.
• Dedicated employees to change and transform the
company.
• Finances to retain employees.
Threats/
Risks
• As prior elimination of workers, new workers or present
worker may not feel motivated or may not work well
because of the fear of unemployment.
• Some employees may try to switch to other companies
because of demotivation of Ottawa bureau layoff of
employees and can also leak personal company’s
information to other companies.
Why is this your
recommended Strategic
Option?
In this, a good leader, knowledgeable and experienced senior
management team can help employees in working towards goal.
More focused employees should be taken into the company. A
proper plan should be executed and all employees should be given
some responsibilities so that they feel responsible and valuable.
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Table 2A – Strategic Analysis – Stakeholder Positions on Strategic Options
Strategic
Option 1:
Strategic
Option 2:
Strategic
Option 3:
CAMC Comprehensive Exam Candidate #
Table 2B – Strategic Analysis – Impact of Critical Issues on Strategic Options
Strategic
Options & Their
Critical Issues
Strategic Option
#1
Strategic Option
#2
Finance
In this option
finance plays an
important role as for
technological
advancement there
is a need for funds
and also, digital
education and other
new strategies are
being adopted to
generate revenues
which is part of
finance.
In this option we
need finances to hire
and retain the
employees. To
execute the plan of
advancement in the
company there is
need for funds.
Marketing
As, adding more
variety to its
services to attract
being done. This
reach all the
customers.
so for that modern
technology and
better technology, as
45% of its viewers
aspect of this