The Benefits of Change Management
Shannon E Beaumier
MGT/362: Change Management and Implementation
Week One Paper
Sunderland City Council, a northeast England division of government, was forced to
implement change management to adapt to major budget cuts felt as a result of a 2009
recession. The council is experiencing what many do on a regular basis in business. Changes are
an inevitability in life, both professionally and personally. There are numerous environmental
factors, both internal and external that create pressures for change.
“The pressures of change today in organizations are formidable. The competitive landscape is
ever changing. Economic conditions, labour markets, demographics, consumer preferences and
especially technological changes affect how business is conducted and managed.” (Kennet-
Hensel & Payne, 2018, pp. 19-20)
Today, we see much change brought in the business world as a result of technological
advancements and competition. In the case of the council, the external factors that affected
