Chapter 1
Performance
Management
and Reward Systems
in Context
1-1
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall
An Ideal PM System:
15 Characteristics
Practical
◼Available
◼Easy to use
◼Acceptable to decision makers
◼Benefits outweigh costs
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1-2
An Ideal PM System:
15 Characteristics
Meaningful
◼Standards are important and relevant
◼System measures ONLY what employee can
control. فظوملا نم ةبولطملا ماهما سيقي ماظنلا
◼Results have consequences ةعيبط ىلع ءانب جئاتنملا
وا قحتسي ناك اذا لمعلا
◼Evaluations occur regularly and at
appropriate times تقو يفو مظنم مييقتلا نوكي نا بجي
بسانم
◼System provides for continuing skill
development of evaluators
1-3
An Ideal PM System:
15 Characteristics
Specificددحم
▪detailed guidance to employees
فظوملل ليلدلاك ةيفاك تامولعم
•What’s expected عقوتت اذام
•How to meet the expectations
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1-4
An Ideal PM System:
15 Characteristics
Identifies effective and ineffective
performanceلاعفلا ريغلاو لاعفلا ءادا ديدحت
◼Distinguish between effective and
ineffective: لخ نم هريغو لاعفلا نيب زييمتلا
•Behaviors
•Results
◼Provide ability to identify
employees with various levels of
performance. ديدحت لخ نم ءادا تايوتسم 1-5
An Ideal PM System:
15 Characteristics
Reliable ةيقوثوملا
◼Consistent تابثلا
◼Free of errorءاطخا نم ةيلاخ
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 1-6
An Ideal PM System:
15 Characteristics
Validةيحصلا
◼Relevant (i.e., measures what is
important) طبترم
