1. What technologies are used by JurongHealth ? What purpose do they serve?
Technologies that used by JurongHealth are the Queue Management System, the Visitor
Management System, the Warehouse Management System, the Radio Frequency
Identification (RFID), the two-bin shelving system, a Real-Time Location Tracking System,
the Electronic Medical Record (EMR) and the Medical Devices Middleware Integration
System.
The purpose do they serve is the system has not only enabled JurongHealth to cut down on
expenses but also to improve efficiency, as patients do not need different numbers for
different services and it reduces waiting time and increases patient satisfaction. Through the
implementation of the system, the hospital can control access to the wards, and visitors or
staff can be easily tracked and contacted in case of an epidemic. The Warehouse
Management System can eliminate the tedious process of manually counting inventory. The
system uses RFID technology and two-bin shelving system to automate inventory
management. JurongHealth implemented a real-time location tracking system to
automatically track patients and medical equipment which allow hospital staff to precisely
locate patients and equipment, thus eliminating the need for tedious manual searching. In the