Cecile Caruso
Professor Zachary Gabe
Principles of Management
4 December 2016
Found in Translation: How to Make the Multicultural Workforce Work
In this essay I will be answering the closing case questions at the end of chapter 11. I will first
like to start with question number one, which asks “What role does the basic communication process in
Figure 11.1 play in this case? Explain.”. In my opinion, the basic communication process makes it easier
for to communicate within the company in reference to the varied language the people may speak.
Next, I will be answering the second question in the closing case, which asks “Which of the five
communication strategies in Figure 11.3 does CEO Glynn Lloyd rely on the most at City Fresh Foods? ”.
I believe that out of the five communication strategies Glynn Lloyd probably relies on underscore and
