Case Report – Apple Expanding the iPhone into China
A. Executive Summary
Today, Apple is one of the world’s leading manufacturers of personal computers,
smartphones, and tablet computers. In 2013, Apple generated over $171 billion dollars in
revenue, and over $37 billion in profits (Koetsier, 2013). In 2007, Apple introduced the iPhone,
a revolutionary new smartphone that took the market by storm. After the initial release in the
United States, Apple expanded the product line into many foreign markets. Over the next two
years, Apple expanded the iPhone into 86 countries around the world, including almost all of
Europe and the Americas, as well as many other Asia Pacific countries, and many African
regions (World Time – The History of the iPhone, 2014). In late 2009, Apple entered into the
largest mobile smartphone market in the world, the People’s Republic of China (Toto, 2009).
Apple has been selling computers and electronics around the world for decades. Apple
has had an ongoing relationship with China for many years; however that relationship has
generally been from an operations standpoint. Since the Mid-1990s, Apple has outsourced the
majority of their product manufacturing to facilities in China (O’Brian, 2014), and while many
Apple products, such as iMacs, MacBooks, and iPods have been available in China for many
years, none of these products have been very popular with the Chinese market (Newman, 2013).
When Apple was considering the entry of the iPhone into the Chinese market, it was clear
there was a huge potential for profits. The steadily growing economy and booming middle class
presented a growing demand for high-end smartphones, and no one company had truly broken
into the market segment at that time (Crockett, 2008). Apple decided to aggressively pursue the
market unlike some other smartphone manufactures, and eventually came to an agreement with
one of the largest wireless providers in China, China Unicom, to establish a joint venture for