Carter Case 1

Document Type
2 pages
Word Count
659 words
Illinois Institute Of Te
Course Code
Carter Cleaning Company: Introduction
Q.1. Make a list of five specific HR problems you think Carter Cleaning will have to grapple
In my opinion, the carter Cleaning Company will potentially have to face the following specific
HR problems:
a) High Employees’ Turnovers:
One of the HR issues that the company deals with is high employees’ turnover rate.
Most of the service industry jobs often result in high turnover rates due to highly
demanding workload and workhours in return for negligible compensation. As
mentioned, the nature of job (laundromat/dry cleaning) doesn’t require higher skills and
therefore most of the employees are unskilled and uncommitted. These employees look
for similar but better jobs that provide them better employment conditions i.e., higher
pay. Hence, they tend to switch their job frequently leading to high turnovers.
b) Low levels of performance due to lack of training:
c) Increased Employees’ Dissatisfaction:
d) Poor Management & Communication Issues:
e) Chances for Violation of HR Principles:
Q.2. What would you do first if you were Jennifer?

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