Carter Cleaning Company: Introduction
Q.1. Make a list of five specific HR problems you think Carter Cleaning will have to grapple
with.
Answer:
In my opinion, the carter Cleaning Company will potentially have to face the following specific
HR problems:
a) High Employees’ Turnovers:
One of the HR issues that the company deals with is high employees’ turnover rate.
Most of the service industry jobs often result in high turnover rates due to highly
demanding workload and workhours in return for negligible compensation. As
mentioned, the nature of job (laundromat/dry cleaning) doesn’t require higher skills and
therefore most of the employees are unskilled and uncommitted. These employees look
for similar but better jobs that provide them better employment conditions i.e., higher
pay. Hence, they tend to switch their job frequently leading to high turnovers.
b) Low levels of performance due to lack of training:
Since most of the workers are unskilled and therefore any sort of training required
whatsoever in regards to the company functions. And also, since the company doesn’t
have a separate HR department for employees’ selection and training, the
