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HRM Assignment: Carter Case 4
Carter Cleaning Company Case: The Job Description
Q.1. What should be the format and final form of the store manager’s job description?
Answer:
The following format would be the best format for Jennifer to use in her company:
1. Job Identification
2. Job Summary
3. Responsibilities and Duties
4. Authority of Incumbent
5. Standards of Performance
6. Working Conditions
7. Job Specification
A job description built on the basis of the above would provide the managers with valuable
instructions on the level of performance required to be exhibited and would also provide a
general description of their roles and obligations along with the authorities. This form of job
description helps to understand the strategies, processes and goals of the organization. It
would be even more fruitful if Jennifer were to use a competency-based approach that
specifically refers to measurable, observable and behavioral competencies that are necessary
