Running Head: CAN BILINGUAL EMPLOYEES IMPROVE HEALTH CARE? 1
Can an Employee Requirement to be Bilingual Improve Efficiency in the Health Care Setting?
A Review of the Different Positions Held On This Topic
Chelsea Roberts
Texas A&M University – Corpus Christi
Author Note
This paper was prepared for Management and Organizational Behavior in Health Care 4300,
Section 001, taught by Professor Barclay.
CAN BILINGUAL EMPLOYEES IMPROVE HEALTH CARE? 2
Abstract
This paper looks at the benefits of businesses requiring employees to be bilingual in order to
improve the efficiency of health care services. There are some controversies whenever it comes
to the word “requirement” because some people view it as unfair. This paper will analyze both
sides and show that it can be equally unfair for non-English speakers. Many people who cannot
