Which of the following is a reason why many of the downsizing efforts fail?
A. Surviving employees could become self-absorbed.
B. The company may become less competitive in the industry.
C. The overall costs incurred by the company may increase.
D. Governmental interference could cause problems.
E. Downsizing could result in decreased diversity.
Answer:
The _____ emphasizes specific aspects of satisfaction—pay, the work itself, supervision,
co-workers, and promotions.
A.outplacement policy
B.employee assistance program
C.job description index
D.novated lease system
E.profit-sharing program
Answer:
Which of the following is a business indicator of the success of the training programs
implemented by the HR department of an organization?
A.The extent to which training programs meet the needs of employees and the company
B.Training dollars per employee
C.Communication to employees about available training opportunities
D.Assistance in identifying management potential
E.Quality of introduction/orientation programs
Answer:
Which of the following is in compliance with the core values of total quality management?
A. Providing specific quality training to the supervisors
B. Adopting a retrospective approach to quality control by correcting error prone products
C. Developing generalized methods and processes rather than focusing on meeting the
needs of the specific customers
D. Encouraging employees and customers to provide inputs on improving quality of the
products and deciding on the costs
E. Measuring employees’ progress based on the amount of work done rather than the
feedback obtained from the customers
Answer:
_____ is an employee’s recognition that demands of the job are incompatible or
contradictory.
A.Role conflict
B.Role overload
C.Role underload
D.Role ambiguity
E.Role autonomy
Answer:
Which of the following observations is true of taking the services of independent
contractors?
A. Core competencies can be effectively outsourced to contractors.
B. The company is not supposed to directly supervise the contractors.
C. It is a relatively slow process with low revocability.
D. The organization can achieve increased quality though the costs are more.
E. It provides an organization increased control over the operations.
Answer:
B.
If the person providing the service is a contractor and not an employee, the company is not
