I have been asked to research options for improving the business’s performance through
the use of technology. Specifically, the owner wants to expand the business’s retail presence into
online sales and ensure a positive customer experience by incorporating intelligent systems into
the website. This section of the project will be the needs assessment portion.
1. Features the new website should include (in no order);
• Logical roadmap
• Crucial business information
• Contact information
• Clear navigation
• Security
• Social media integration
• Mobile ready version
• FAQs
• Good Hosting
2. Features the website should not include;
• Music