Type
Essay
Pages
57 pages
Word Count
2798 words
School
vietnam international un
Course Code
Business Communication

business communication

January 6, 2020
Welcome to my clasS
Let’s do this!
October 9, 2019
EXERCISES
1. To help us process your order with our new database software, we need
you to go to our website and fill out the customer information required. (=>
the YOU view)
2. As part of our company effort to be friendly to the environment, we are
asking all employees to reduce paper consumption by communicating by
email and avoiding printing. (=> the YOU view)
To have your orders processed more quickly and efficiently, please
fill out your customer information on our website.
You can be friendly to the environment by communicating by e-mail
and avoiding printing.
EXERCISES
3. Pursuant to your message of the 15th, please be advised that your
shipment was sent August 14. (Conversational but Professional)
4. The undersigned respectfully reminds affected individuals that employees
desious of changing their health plans must do so before November 1.
Your shipment was sent August 14.
Employees changing their health plans must do so before
November 1.
EXERCISES
5. Every employee must wear his photo identification on the job.
6. A little old lady returned this item.
All employees must wear their photo identifications on the job.
OR: Every employee must wear a photo identification on the job.
A woman returned this item.
CHAPTER 4
Revising Business
Messages
Learning Objectives
Revising for conciseness
Improve clarity
Enhance readability
Recognize proofreading problem areas
Evaluate a message's effectiveness
APPLY PHASE 3 OF
THE WRITING PROCESS
Writing Process:
PREWRITING -> DRAFTING -> REVISING
Revising: improving content and sentence structure
Proofreading: correcting grammar, spelling, punctuation,
format, mechanics
Revising takes the most time in the writing process.
Eliminate
Flappy Expressions
LET’S DO IT!
1. We are sending a revised proposal at this point in time due to
the fact that building costs have jumped at a considerate
rate.
2. Despite the fact that we have had no response to our bid, we
are still available in the event that you wish to proceed with your
building project.
We are sending a revised proposal now because
building costs have jumped considerably.
Although we have had no response to our bid, we are
still available if you wish to proceed with your building
project.
TRIM and SHORTEN SENTENCES
FLABBY CONCISE
At this point in time now
Due to the fact that because
In very few cases seldom
Despite the fact that although
In the near future Soon
Limit
Long lead-ins
LET’S DO IT!
1. This message is to let you know that social media services