Chapter 2 covers the importance of:
• Emotional intelligence
• Core self-evaluation
• Tolerance of ambiguity
• Self-awareness
I believe all the 4 bullet points are the core values of organizational behavior. Doing these assessments allows us to
recognize our strengths and weakness. Also strengthening our perception, personality and emotions and how we
control them and use them to be successful in our business.
I believe Assessment of our views on a business setup and how perceive the business by relating to our
values, culture, emotional intelligence other major components of our personality .It is an integral part
of instruction, as it determines whether or not the goals are being met. Assessment affects our future in
my perspective. Assessment inspires us to ask these hard questions: “What should I improve?” “Is this
really who I am?” “Is there a way to teach myself these terminal values or instrumental values?”
Report: Summary
My score was 110, proves that I have high emotional intelligence. EI is the ability to recognize one’s own and other
people’s emotions, to distinguish the difference between feelings and describe them appropriately, also interpret
the behavior to make proper decisions.
Many of my strengths include:
• Self-awareness – recognizing my emotions and how they affect my thoughts and behavior, in result
building my self-confidence.
• Self-management- You’re able to control impulsive feelings and behaviors, manage your emotions in
healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances.
• Social awareness– You can understand the emotions, needs, and concerns of other people, pick up on
emotional cues, feel comfortable socially, and recognize the power dynamics in a group or organization.
• Relationship management -You know how to develop and maintain good relationships, communicate
clearly, inspire and influence others, work well in a team, and manage conflict.
However the assessment suggested that it will need continually to be enhanced and may begin to see a decline in
your ability.
I personally believe that assesment didn’t cover how I would deal with peoples view, in a real scerio. On of my
biggest weakenss I have noticed it my slef and also my pervious supervisrs have noticed . That I absolutley can bit
my toungue when any comment and judgements are made against my values and my presepective of my work
area. I liratllay cannot take anything unfair decsions made towards me or my collegues. I always speak up and
make sure my voice is heard, whether it is to speak up a manager or the dean of college.
However the past few years, I have learned the jobs in the service industry. Employee really don’t have much
