Personnel policies influence the kinds of job applicants an organization reaches.
Answer:
Successful organizations treat all their workers as knowledge workers.
Answer:
(p.260) A protean career is one that frequently changes based on changes in a person’s
interests, abilities, and values and in the work environment.
Answer:
Core self-evaluation refers to pervasive low levels of satisfaction in all aspects of life,
compared with other people’s feelings.
Answer:
The availability of outplacement counseling while an employee is being encouraged to
leave the organization, promotes a sense of fairness on discharge.
Answer:
On average, unionized workers receive higher pay than their nonunionized counterparts.
Answer:
In general, all companies have to make decisions in three areas of recruiting: personnel
policies, recruitment sources, and the characteristics and behavior of the recruiter.
Answer:
Employees are most likely to benefit from a flexible spending account if they have
predictable health care expenses, such as insurance premiums.
Answer:
The critical-incident method is used to rate behaviors for performance evaluation.
Answer:
Selection procedures that provide economic value greater than the cost of using them are
said to have utility.
Answer:
Human resource management is increasingly becoming a purely administrative function.
Answer:
Job extension is defined as moving employees among several different jobs without
changing the nature of the jobs the employee handles.
Answer:
(p.276) In the feedback step of the career management process, the employee is primarily
responsible for:
A. ensuring that the goal is specific, challenging, and attainable.
B. identifying company resources needed to reach goals.
C. identifying what skills he/she couldrealistically develop in light of the opportunities
available.
D. identifying resources needed, including courses, work experiences, and relationships.
E. identifying strengths, weaknesses, interests, and values.
Answer:
(p.263) The Myers-Briggs Type Indicator (MBTI) identifies individuals’ preferences for
source of energy, means of information gathering, way of decision making, and _____.
A. succession planning
B. self-assessment
C. lifestyle
D. value system
E. goal setting
Answer:
Which of the following is a challenge for HRM during mergers?
A. Scrutinizing balance sheets
B. Evaluating the financial worth of the new company
C. Developing competitively priced products
D. Developing conflict resolution skills among employees
E. Sustaining the brand image of the company
Answer:
The process for resolving union-management conflicts over interpretation or violation of a
collective bargaining agreement is known as a _____.
A.complaint protocol
B.chain of command
C.grievance procedure
D.protest procedure
E.corporate campaign
Answer:
C.
Contract administration includes carrying out the terms of the agreement and resolving
conflicts over interpretation or violation of the agreement. Under a labor contract, the
process for resolving these conflicts is called a grievance procedure. This procedure has a
