Homework 5
1. Identify two characteristics of a paternalistic leadership (line 45). [2 marks]
Define: A type of ‘fatherly’ managerial style typically employed by dominant leaders where
their organizational power is used to control the sub staff (who are expected to be loyal and
obedient).
A characteristic of this type of leadership is that it has a very commanding nature where
the leader dominates the area. He was a one-size-fits-all approach and any chances of
debate options are removed as he makes most of the calls.
2. Discuss two types of ICT that Anna could implement in order to communicate to a
wider range of external stakeholders (lines 112-113). [4 marks]
Define: ICT stands for information communications technology. ICT covers any product
that will store or retrieve information electronically in a digital form.
Type 1: Anna could implement video and voice conferencing. This allows her to
communicate with a range of external stakeholders at little to no cost at all. Another
advantage of this is that it is easily accessible and can be set up fairly quickly. The only
disadvantage of this if she is attempting to do this with people outside of her time zone,
where it may not be an appropriate time for one person.
Type 2: Anna could also implement Voice over IP (VoIP). This is a great corporate tool
when used properly as instant messaging can be limited to corporate business, eliminating
some of the security issues associated with public instant messaging sites and provides
complete control to management.
3. Discuss Anna’s proposal to offshore to 12 small factories in countries such as Brazil,
