Nathan Ganhadeiro
POM 345-02
3/6/17
HW:
(pg 36;1,2,4/pg. 64;2,8,9/)
(pg. 168;9a-9b,18,19a-19b)
(pg. 211;3,10,15)
1) Operations management is the management of systems or processes that create goods
and also provide services. The Supply chain are all the organizations and their facilities,
functions, and activities that are involved in producing and delivering a product or service.
(pg. 36)
2) The three major functional areas are operations, finance, and marketing + sales. Finance
and operations management cooperate by exchanging information and expertise in
activities such as budgeting, economic analysis of investment proposals, and the provision
of funds. Marketing is focused on selling and promoting the products and services of an
organization. Marketing is also responsible for assessing customer needs and wants and
then communicating that back to operations. Marketing can also provide valuable
information on what competitors are doing. Marketing can also supply information on
consumer preferences so that design will know the kinds of products and features needed.
