AN EXPOSITION OF THE SUPPLY CHAIN MANAGEMENT OF NESTLÉ’S NESCAFÉ
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1.0. EXECUTIVE SUMMARY
Nescafé is a brand of instant coffee made by Nestle and was first introduced as a
coffee powder on April 1, 1938 in Switzerland after eight years of development. This
coffee product comes in many different forms, flavours and sizes; in the United States,
the Nescafé name was used on its products until the 1960s and later Nestlé introduced a
new brand in the US called “Taster’s Choice”, which supplanted Nescafé for many years.
Later, Taster’s Choice was also introduced into Canada at the same time, and is
continuously being sold as a separate product, branded as superior to Nescafé, and is
higher priced.
The objectives of this exposition include of finding out how they collect the
materials that they will be using for production, and discovering their supply chain
management. Part of the study is understanding the strategies that they’ve been using to
distribute their products to the end consumers. Lastly, we are also to find out the
effectiveness of supply chain management in their firm.
Part of the research is mainly focused on the supply chain management of Nestlé
in a global approach. Logistics has been looked upon together with their customer
relationship and their procurement practices and strategies. Modes of transportation for
the distribution of the products are also being considered together with the warehousing
practices of the products manufactured.
With the analysis that has been done with the supply chain management of Nestle
around the globe, the participating channel partners are the distribution centres, retail
distribution centres, order fulfilment centres, cross-dock facilities, super stockiest,
wholesalers, and retailers.