Fixing
the
payment
system
at
Alvalade
TO
le
Eduardo
Sampaio
(
CEO
)
of
CASA
XM
cart
a-
0
→
the
innovative
payment
system
→
failed
on
August
6th
Alvalade
-1
the
newly
built
football
stadium
of
the
sporting
club
at
portugal
.
→
the
new
payment
system
was
supposed
to
make
bar
operations
more
efficient
0
NO
cash
→
new
system
was
supposed
to
give
:
at
Innovation
b)
modernity
→
failure
of
the
system
represented
:
as
financial
loss
b)
embarrassment
→
sporting
football
club
y
reputation
4
→
car
a
✗
✗
I
d)
credibility
4
→
Joie
‘
Eduardo
meag
→
contracted
company
for
design
and
implement
the
system
.
Another
70h1
Almeida
said
the
system
worm
just
fine
%
he
thinks
the
problem
was
organizational
0
late
activation
0
distribution
of
the
cards
0
lack
of
training
of
the
bar
stuff
°
he
blames
Alfa
✗
✗
I
→
the
system
HAS
NEVER
been
fully
deployed
and
tested
before
me
event
.
→
construction
of
the
stadium
only
finished
a
few
days
before
so
the
system
couldn‘t
be
tested
.
→
Ton
Eduardo
demanded
a
comprehensive
system
test
.
→
he
thought
of
changing
the
IT
supplier
,
but
new
problems
may
Arin
.
→
He
approached
new
suppliers
and
asked
for
proposals
.
Background
Portugal
was
building
to
new
football
stadiums
Budget
→
500
million
government
and
Football
Federation
had
formed
a
joint
venture
to
see
everything
.
They’re
rebuilding
8
at
building
motorways
b)
revamping
airports
y
new
urban
and
regional
terminals
→
the
stadium
Hated
52,000
spectators
Carta
0
21
→
an
innovative
payment
system
based
on
pre-paid
Cardi
.
→
Each
card
was
worth
a
given
cash
valve
and
had
a
unique
serial
number
→
validity
of
the
card
is
2
year
.
Advantages
for
card
Xxl
by
using
this
method
:
as
higher
productivity
b)
faller
turnaround
y
more
sales
at
peak
times
→
the
carat
have
farms
people
on
them
,
it
increases
the
value
of
the
card
and
people
enjoy
collecting
them
→
the
payment
transaction
was
carried
out
through
a
real
–
time
connection
to
a
central
database
that
kept
track
of
the
value
of
all
the
cards
.
9
between
the
Pol
‘s
and
the
central
server
they
vu
fiber-optic
network
.
system
architecture
→
two
mouses
at
front
office
b)
back
office
front
office
:
sales
process
and
client
interaction
including
the
cart
ño
21
payment
system
Bank
Office
:
food
and
beverage
operations
→
The
data
comllpondtng
to
all
the
transactions
was
being
retorted
and
tent
to
an
external
accounting
application
ÑÑh
software
0
Every
bar
had
two
or
more
point
–
of
–
sale
terminals
lposs
)
connected
to
a
local
server
with
the
software
running
on
it
in
order
to
manage
and
record
all
transactions
→
the
front
office
alto
supported
mobile
salespeople
in
the
spectator
areas
of
the
stadium
0
they
carry
a
transparent
plastic
tray
with
a
limited
assortment
of
products
.
→
CAN
✗
✗
I
took
cartao
system
but
the
design
and
