“ANALYTICAL STUDY ON EMPLOYEE ABSENTEEISM
AT THE E-TAILER IN NAGPUR REGION”
ABSTRACT-
This project on employee absenteeism reveals that one of the major problem is
absenteeism in our industry .absenteeism is the practice or habit of being an absentee
and an absentee is one who habitually stays away from work.Employees absenteeism
is a serious problem for management because it involves heavy additional expenses.
Absenteeism hinders planning, production, efficiency and functioning of the
organization. In fact high rate of absenteeism affect an organization state of heath and
also supervisory and managerial effectiveness
INTRODUCTION
DEFINITION
“Absenteeism is a habitual pattern of absence from a duty or obligation. Traditionally, absenteeism
has been viewed as an indicator of poor individual performance, as well as a breach of an implicit
contract between employee and employer; it was seen as a management problem, and framed in
economic or quasi-economic terms. More recent scholarship seeks to understand absenteeism as
an indicator of psychological, medical, or social adjustment to work.”
CAUSES OF ABSENTEEISM
1. Social and religious ceremonies- Social and religious ceremonies divert workers from workers
too social activities. In large number of cases incidence of absenteeism due to religious
ceremonies is more than due to any other reason.
2. Housing conditions- Workers also experience housing difficulties. Around 95% of housing
occupied by industrial workers in India is unsatisfactory for healthful habitations. This leads to
loss the interest in work.
3. Working Conditions-Irritating and intolerable working conditions exist in a factory.
Heat,moisture,noise , vibrations, bad lighting, dust fumes and overcrowding all these affect the
workers’ health causing him to remain absent from work a long time.
4. Absence of adequate welfare activities– High rate absenteeism is also due to adequate welfare
facilities. Welfare activities include clean drinking water, canteen, room shelter, rest rooms,
washing and bathing facilities, first aid appliances etc.
5. Indebtness- All those workers who undergo financial hardships usually borrow money lenders
at interest rate which are very high, which often cumulates to more than 11-12 times their
actual salaries. To avoid the money lenders they usually absent themselves from work
because they are unable to return the money in stipulated time.
6. Improper & unrealistic personnel policies– Due to favouritism and nepotism which are in the
workers generally become frustrated. This also results in low efficiency, low productivity,
unfavourable relationship between employee and supervisor, which in turn leads to long period
of absenteeism.
7. Inadequate leave facilities- negligence on part of the employees to provide leave facility
compel the workers to fall back on ESI leave (Employees state insurance). They are entitled to
50 days leave on half on pay. Instead of going without pay the workers avail them of ESI
facility.
IMPACT OF ABSENTEEISM ON THE ORGANISATION
• Impact on Individual Productivity
• Impact on Team Performance
• Impact on Profits
INTRODUCTION TO ELECTRONIC RETAILING
ELECTRONIC RETAILING
Electronic retailing is the sale of goods and services through the internet. Electronic retailing, or e–
tailing, can include business–to-business (B2B) and business-to-consumer (B2C) sales of products
and services, through subscriptions to website content, or through advertising. E-tailing requires
businesses to tailor traditional business models to the rapidly changing face of the internet and its
users.
ADVANTAGES OF ELECTRONIC RETAILING
E-tailing helps traditional brick-and-mortar stores reach more consumers worldwide and increase
sales. Individual and start up e-tailers may be launched from a single room with one computer and
expand rapidly rather than pay for an entire building with expensive overhead.
E-tailers may trace consumers’ shopping behaviour while gaining valuable insights into their spending
habits, which may lead to increased revenue. In addition, customers shop from the comfort of their
homes at any time rather than being physically present in the store during specific hours.
DISADVANTAGES OF ELECTRONIC RETAILING
However, creating and maintaining an e-tailing website may be expensive. Infrastructure costs for
order fulfilment, warehousing goods, dealing with returns and other issues add up quickly. Also,
consumers may not trust a company that is not well-established and may not buy from it as frequently
as a brick-and-mortar store.
Consumers may be concerned about providing credit card information online and having their
personal details jeopardized.
OBJECTIVES OF THE STUDY
1. To understand the concept of employee absenteeism.
2. To identify the reasons for employees to remain absent.
LIMITATIONS
1. Due to constraints of time this study is confined to the employees within a particular
organization.
