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Name:
Class:
Date:
chapter 5
Page 1
Indicate the answer choice that best completes the statement or answers the question.
1. While visiting Vietnam, Lan checks himself before making harsh judgments about Vietnamese culture and
alternately examines a multitude of reasons behind the behaviors he observes. What intercultural competence
strategy is Lan demonstrating?
a.
world-mindedness
b.
ethnocentrism
c.
attributional complexity
d.
rhetorical messages
2. Members of co-cultures use all of these communication practices to interact with the dominant culture
EXCEPT:
a.
accommodation.
b.
assimilation.
c.
definition.
d.
separation.
3. The belief that one's own culture, including its values, beliefs, and practices, is superior to others is called:
a.
world-mindedness.
b.
ethnocentrism.
c.
attributional complexity.
d.
communication accommodation theory.
4. You can strengthen your intercultural competence by applying world-mindedness, attributional complexity,
and uncertainty avoidance.
a.
True
b.
False
5. Which of these statements describes a co-culture?
a.
It has more power than the dominant culture.
b.
It strictly conforms to the dominant culture's values and norms.
c.
Euro-American men are an example in the United States.
d.
It has less power than the dominant culture.
6. People who have a monochronic time orientation are:
a.
careful about their scheduling of time.
b.
relaxed about their use of time.
c.
rarely worried about wasting time.
d.
comfortable waiting a long time for other people.
7. In a high-context culture such as Japan, a verbal "OK" does not necessarily mean agreement or consenting to
a request.
a.
True
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b.
False
8. High-context cultures are often also:
a.
individualistic.
b.
collectivistic.
c.
monochronic.
d.
polychronic.
9. What strategy can be used to increase intercultural competence?
a.
demonstrate ethnocentrism
b.
convey emotional distance
c.
judge other cultures
d.
be flexible and open to new ideas
10. People who have a polychronic time orientation:
a.
are careful about scheduling of time.
b.
are relaxed about their use of time.
c.
worry about wasting time.
d.
become impatient waiting for others.
11. High-power-distance cultures can be characterized as authoritarian.
a.
True
b.
False
12. Uncertainty avoidance indicates the extent to which a culture feels:
a.
isolated from other cultures.
b.
unsure about its status in the world.
c.
the need to avoid modernization.
d.
uncomfortable with unpredictability.
13. If you carefully edit and monitor your online profile, you are likely to be a member of a collectivistic
culture.
a.
True
b.
False
14. Assimilation is an attempt by a member of a co-culture to be accepted into the dominant culture.
a.
True
b.
False
15. The United States is a high-context culture.
a.
True
b.
False
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Page 3
16. If you tend to reveal personal actions, viewpoints, and events on social media sites, you are likely a member
of an individualistic culture.
a.
True
b.
False
17. According to Co-cultural Communication Theory, Euro-Americans are the dominant culture in the United
States and therefore have more power.
a.
True
b.
False
18. In group work, Melinda is direct, assertive, and explicit in her communication; however, she doesn't realize
that others can be offended by her communication. What component of intercultural competence is she lacking?
a.
appropriateness
b.
effectiveness
c.
ethics
d.
behavioral flexibility
19. Culture is influenced by all of these EXCEPT:
a.
sexual orientation.
b.
gender.
c.
religion.
d.
education.
20. Which of these statements is true of people in high-power-distance cultures?
a.
Power is distributed equally among them.
b.
They consider it unfair to emphasize power differences.
c.
They greatly respect people in high-status positions.
d.
They generally do not respect elders.
21. China has high power distance, whereas the United States has moderate power distance.
a.
True
b.
False
22. The United States is an example of a highly feminine culture.
a.
True
b.
False
23. Researchers normally don't include sexual orientation or gender in their definition of culture.
a.
True
b.
False
24. Those people you view as similar to you are called ingroupers, while those whom you view as different
from you are called outgroupers.
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a.
True
b.
False
25. While working on a small group project, one member prefers to manage and schedule meeting times,
working on one problem at a time. This member is manifesting what time orientation?
a.
multicultural
b.
monochronic
c.
polychronic
d.
personal
26. Which of these statements is true of people in high-power-distance cultures?
a.
Power is distributed equally among them.
b.
They consider it unfair to emphasize power differences.
c.
They greatly respect people in high-status positions.
d.
They generally do not respect elders.
27. Which countries have low-context cultures?
a.
Egypt, Switzerland, and Iran
b.
China, Japan, and Korea
c.
United States, Scandinavia, and Germany
d.
United States, Japan, and Germany
28. One suggestion for improving intercultural competence is to remember that difference doesn't mean
distance.
a.
True
b.
False
29. What is the basis of "ism"s such as racism, sexism, or ageism?
a.
ingroupers
b.
outgroupers
c.
benevolent prejudice
d.
hostile prejudice
30. If you believe that all people on SNAP (Supplemental Nutrition Assistance Program) are inherently lazy and
don't deserve governmental assistance, what type of prejudice does your belief reflect?
a.
stereotype
b.
hostile prejudice
c.
outgroupers
d.
ingroupers
31. While working in a group, a member from a high-uncertainty-avoidance culture is likely to feel more
comfortable with a loosely defined structure and ambiguous assignments.
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a.
True
b.
False
32. In a high-power-distance culture, people in a high-status position are treated better than those individuals
with lesser status, who must act humbly around those with higher status.
a.
True
b.
False
33. According to communication accommodation theory, we tend:
a.
not to adapt our communication in different situations.
b.
to change our communication if we dislike the receiver.
c.
not to change our communication if we like the receiver.
d.
to adapt our communication when seeking to establish relationships with others.
34. If a Hispanic teenager refuses to speak Spanish outside the home, uses Spanglish inside, and only English
everywhere else, what communication practice is the teenager exhibiting?
a.
accommodation
b.
separation
c.
assimilation
d.
co-existence
35. With regard to the direct use of language, which of these statements is FALSE?
a.
Americans tend to be direct, blunt, and honest.
b.
Most cultures use less direct language than Americans do in order to preserve the dignity of others.
c.
In Asian cultures, directness often clashes with the maintenance of group needs.
d.
In Japan "OK" can actually mean No.
36. Intercultural competence is composed of all of these EXCEPT:
a.
effectiveness.
b.
appropriateness.
c.
prejudice.
d.
ethics.
37. A culture that values straightforward, direct talk can be described as:
a.
high-context.
b.
low-context.
c.
empathic.
d.
ethical.
38. Communicators in high-context cultures tend to rely upon indirect, ambiguous language—and even
silence—when they communicate with one another.
a.
True
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b.
False
39. In low-power-distance cultures, differences in power are minimized, whereas in high-power-distance
cultures, differences in power are accentuated.
a.
True
b.
False
40. Co-cultures do not include cultures based on gender, age, or sexual orientation.
a.
True
b.
False
41. In a high-context culture, communicators:
a.
presume that listeners share extensive knowledge with them.
b.
feel a need to provide explicit information to listeners.
c.
rely more on direct and explicit language to create meaning.
d.
All of the options are correct.
42. If Cadence wants to become closer to Ravi, according to communication accommodation theory, she
should:
a.
decrease her speech rate.
b.
make less eye contact.
c.
use more ambiguous wording.
d.
adapt to Ravi's communication preferences.
43. World-mindedness involves:
a.
demonstrating acceptance and respect for other cultures.
b.
questioning other people's expressions of their cultures.
c.
evaluating others' cultures.
d.
comparing your culture with other people's culture.
44. At the office, the department manager frequently joins her staff for lunch or happy hour after work. She's
displaying low power distance.
a.
True
b.
False
45. Which statement BEST explains the concept of intersectionality?
a.
We tend to like those who are like us.
b.
We are the sum total of our overlapping experiences.
c.
We form a more positive impression of members of an ingroup.
d.
We tend to use our cultural lens to see the complexity of people.
46. In a low-uncertainty-avoidance culture, members prefer structured work with clear delineation of power and
authority.
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a.
True
b.
False
47. Julie is concerned about the thoughts and feelings of others; however, she often does not get her own needs
met and is perceived as being too nice. What component of intercultural competence is she lacking?
a.
appropriateness
b.
effectiveness
c.
ethics
d.
behavioral flexibility
48. World-mindedness is NOT:
a.
demonstrating acceptance of and respect for other cultures.
b.
accepting other people's expression of their culture.
c.
avoiding the tendency to judge and evaluate others' cultures.
d.
believing that your own culture is superior to others' culture.
49. Members of high-context cultures need clear and explicit information to understand one another.
a.
True
b.
False
50. Which of these findings regarding cultural display rules is FALSE?
a.
Chinese Americans display less positive emotions than do Euro-Americans.
b.
In traditional Mexican culture, the expression of emotion is used less than among Euro-Americans.
c.
Within Mexican culture, directness and honesty are more important than preserving harmony.
d.
Most cultures use less direct language than Americans do in order to maintain harmony.
51. Members of low-context cultures assume that listeners share similar attitudes, values, and beliefs.
a.
True
b.
False
52. World-mindedness is the opposite of ethnocentrism.
a.
True
b.
False
53. If Maria were talking to Joe, who is from a low-context culture, she would be advised to:
a.
use common terms, as he would not know high-society terms.
b.
expect that most of the message is in the words and not the context.
c.
expect that most of the message is in the situation and not the words.
d.
use profanity to identify with Joe, who must be from a low class.
54. Culture can be:
a.
learned.
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b.
communicated.
c.
lived.
d.
All of the options are correct.
55. If you are ruled by the clock, always need to be on time, and hate to be late for an appointment, you are
considered to have a polychronic time orientation.
a.
True
b.
False
56. If maintaining harmonious relationships takes precedence over a strict adherence to a time schedule, you are
demonstrating a monochronic time orientation.
a.
True
b.
False
57. The proverbs "A stitch in time saves nine" and "Time is money" illustrate which cultural influence on
communication?
a.
low context
b.
high context
c.
polychronic time orientation
d.
monochronic time orientation
58. Prejudice is different from stereotypes in that:
a.
prejudice can lead to stereotypes.
b.
stereotypes can lead to prejudice.
c.
we tend to communicate with outgroupers.
d.
we tend to shy away from ingroupers.
59. If you are able to withhold judgment about your classmate's lack of eye contact and not assume it means he
is rude, you are demonstrating what element of intercultural competence?
a.
world-mindedness
b.
ethnocentrism
c.
attributional complexity
d.
communication accommodation theory
60. Members of a low-context culture feel the need to make information clear, direct, and explicit, as they view
themselves as individuals.
a.
True
b.
False
Enter the appropriate word(s) to complete the statement.
61. Cultures that value compassion and cooperation have _______.
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62. _______ are norms that dictate when, where, and how to manage emotion displays appropriately.
63. _______ suggests that the dominant culture determines the prevailing views, values, and traditions of a
society.
64. Cultures that value the accumulation of wealth as an indication of success, assertiveness, and personal
achievement are referred to as having _______.
65. The use of informative, clear, and direct communication is common in _______.
66. _______ is the degree to which a culture perceives the unequal distribution of power as acceptable.
67. According to the _______, prejudice is based upon how friendly and competent others are.
68. A view of time as a precious resource that can be saved, expended, or wasted is referred to as _______.
69. _______ is a belief that one's cultural values, beliefs, and attitudes are superior to others.
70. Practicing _______ allows us to acknowledge that others' behaviors have multiple, complex causes.
71. Unique cultures that co-exist within a dominant cultural sphere are called _______.
72. _______ feature the use of indirect, relatively vague, ambiguous language and silence to convey meaning.
73. The degree to which cultures tolerate and accept unpredictability is known as _______.
74. _______ have a tendency to value independence and personal achievement.
75. _______ is a co-cultural member's attempts to fit into the dominant culture.
76. When someone uses communication that is appropriate, effective, and ethical for people of diverse
backgrounds, that person has _______.
77. _______ develops when stereotypes evolve into rigid attitudes toward groups and their members.
78. Demonstrating acceptance of and respect for other cultures is _______.
79. _______ is a view of time that is more flexible, valuing harmonious interaction over being on time.
80. _______ states that people are motivated to adapt their communication when they seek approval, when they
wish to establish relationships with others, and when they view others' language use as appropriate.
81. The notion that we are the sum total of our overlapping experiences, rather than a singular category, is
known as _______.
82. A tendency to value group identity, interpersonal harmony, and ingroups is found in _______.
83. _______ can be defined as an established set of beliefs, attitudes, values, and practices shared by a group of
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people.
84. What is monochronic time orientation? Provide an example of a culture that uses this time orientation.
85. What is polychronic time orientation? Identify a culture that uses polychronic time orientation.
86. Identify and briefly explain the four dimensions of culture.
87. Explain the differences between low-context and high-context cultures.
88. How can you demonstrate world-mindedness?
89. Explain what it means to be a culture that scores high on uncertainty avoidance.
90. Identify strategies that can be used to reduce prejudice.
91. Identify three examples of co-cultures in the United States.
92. How can you demonstrate or improve your intercultural competence?
93. Explain the difference between masculine and feminine cultural values.
94. Define the two types of prejudice according to the Stereotype Content Model.
95. Explain how attributional complexity can improve intercultural competence.
96. What are three methods we can use to increase our intercultural competence?
97. How is world-mindedness related to ethnocentrism?
98. What can a polychronic-time individual do to adapt to a monochronic-time person?
99. Explain the difference between a high-power-distance culture and a low-power-distance culture.
100. What might a member of an individualistic culture do to be more effective in dealing with a member of a
collectivistic culture and vice versa?
101. Describe the communication patterns that a co-culture may use to communicate with the dominant culture.
102. Which kind of culture, individualistic or collectivistic, has a greater focus on preserving the well-being of
ingroups?
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Answer Key
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