Identify the principles of bureaucracy, and explain its relevance to organizational
How have certain historical events provided a context and a need for specific
How does Maslow's hierarchy of needs apply to organizational communication?
How did Mary Parker Follett's arguments about organizations influence the
development of the human relations approach?
Describe some of the limitations of the human relations approach.
Identify the four types, or "systems," that come out of Likert's principle of supportive
The three approaches to management outlined in Chapter 3 all characterize the
relationships between superiors (i.e., managers) and subordinates (i.e., employees).
Trace out how this relationship is constructed according to each of these three
approaches. Provide an example of this relationship for each approach.
The emergence of the classical approach to management gave rise to the need to
organize and manage labor. How has the history of managing labor (i.e., people
performing work) also been a history of resistance and domination?
Theory X and Theory Y management have provided some useful descriptions of
different management styles in modern organizations. Explain the differences between
these two approaches, and construct an example of a Theory X manager and a Theory Y