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The most common form of formal corporate training is:
a. on-the-job training.
b. classroom training.
c. orientation training.
d. developmental training.
e. external training.
The genuine efforts to accept and manage diverse people in North America are a
phenomenon that emerged in the 1800s.
a. True
b. False
Which of the following is a formal team composed of a manager and his or her
subordinates?
a. Functional team
b. Horizontal team
c. Self-managed team
d. Special-purpose team
e. Social team
Today's workforce is growing older with an average age of 40.8 years in 2006 and it is
expected to increase to 42.1 years in 2016.
a. True
b. False
Individualism is popular in the highly organized society of today because it supports
immediate self-gain.
a. True
b. False
An open team is a multifunctional, and sometimes multinational, team that works under
stringent timelines and is provided with high levels of resources and empowerment to
accomplish an accelerated product development project.
a. True
b. False
_____ refers to the activities undertaken to attract, develop, and maintain an effective
workforce within an organization.
a. Human resource management
b. Recruitment
c. Talent search
d. Strategic management
e. Operations management
Which of the following is NOT involved in the stages of crisis planning?
a. Setting up effective communication systems
b. Creating detailed crisis management plans
c. Investigating all stakeholders
d. Designating a crisis management team and spokesperson
e. Building relationships
Lainie was denied a promotion to partner in her accounting firm because of her gender.
Lainie is a victim of _____.
a. discrimination
b. affirmative action
c. equal employment opportunity
d. employment-at-will
e. termination-at-will
a. True
b. False
The concept that the party responsible should compensate individuals for the cost of
their injuries is referred to as:
a. distributive justice.
b. injury justice.
c. procedural justice.
d. organizational justice.
e. compensatory justice.
The relationship between social responsibility and financial performance has been
shown to be _____.
a. non-existent
b.positive
c. negative
d.not important
e. a reflection of top leadership
The group of theories that explain how employees meet their needs and determine their
success are called process theories.
a. True
b. False
Corporate or organizational culture is the set of values, beliefs, understandings, and
norms shared by those who are its members. It guides how people within the
organization interact with one another, and how the organization interacts with the
external environment. Organizations will often use symbols, stories, slogans, heroes,
and ceremonies as expressions of their corporate culture. Select five well-known
corporate slogans and symbols. For each, interpret what belief or value you think the
company is trying to convey with the slogan and symbol. Then rewrite the slogan to
show how you really feel about the company or its product.
_____ is the application of motivational theories to the structure of work for improving
productivity and satisfaction.
Identify and explain the change that has affected organizations and management the
most.
Effective managers must learn to react to staffing problems in their organization as they
arise. If you were the manager of a manufacturing plant, what factors would you
consider in determining your staffing needs over the next year, five years, and 10 years?
When is the right time to address staffing needs?€
The most successful organizations are the ones whose managers keep the lines of
communication open. In a short essay, describe some aspects and methods of
communication that are crucial for organizational success and how a manager can use
them effectively. Devise an example that illustrates your answer.
