Compensation designed to assist laid-off employees as they search for new employment is known as ________.
A) COBRA
B) premium pay
C) severance pay
D) workers’ compensation
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Joanna is the vice president of industrial relations at Reese Enterprises. Which two HR designations best categorize Joanna?
A) generalist and specialist
B) executive and generalist
C) executive and specialist
D) manager and generalist
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Which one of the following is not one of the 2011 Global 100 Most Sustainable Corporations in the world?
A) Kraft Foods, Inc.
B) Baxter International, Inc.
C) Weyerhaeuser Co.
D) Exxon Mobil Corporation
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Labor unions tend to favor ________ as the basis for compensation changes.
A) performance
B) experience
C) seniority
D) skill
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Which of the following is NOT an action firms take when a shortage of workers is forecasted?
A) explore new recruiting methods
B) encourage early retirements
C) offer compensation incentives
D) provide training programs
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There is greater recognition among some leading global CSR organizations that CSR efforts are an exercise in ________.
A) legislating laws that may or may not protect employee rights
B) reputational management
C) employee branding
D) ensuring that Wall Street firms maximize profits
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According to Deborah Leipziger of the Ethical Corporation Institute, the more credible social responsibility efforts ________.
A) cannot be sustained in global commerce
B) don’t require a commitment from top management
C) tend to be led by key players in a company
D) are incompatible with corporate profit motives
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What is an organizing approach used by labor where employees sign a card of support if they want unionization, and if 50 percent of the work force plus one worker sign a card, the union considers it a victory?
A) union salting
B) card check
C) public awareness campaign
D) flooding the community
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What is the process of actively recruiting employees from competitors called?
A) stealing
B) plundering
C) poaching
D) rustling
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What recruitment method was Google using when it sponsored its Code Jam?
A) Internet recruiting
B) competitive games
C) event recruiting
D) open house
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What form of compensation consists of the satisfaction that a person receives from the job itself or from the psychological and/or physical environment in which the person works?
A) nonfinancial compensation
B) direct financial compensation
C) indirect financial compensation
D) total internal compensation
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What is the top leading cause of workplaces injuries and their associated costs?
A) overexertion
B) truck accidents
C) repetitive motion
D) struck against object
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All of the following are most likely strategic benefits of training and development EXCEPT ________.
A) increased morale
B) higher retention rate
C) more employee satisfaction
D) improved orientation programs
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Todd, a manager at Dexter Manufacturing, received a grievance filed by a group of his subordinates who are union members. Unable to settle the grievance, both sides agree to enter into arbitration. Which of the following questions is LEAST relevant for the arbitrator to ask when establishing the fairness of management’s actions?
A) What is the past record of the grievants?
B) Has there been lax enforcement of the rule?
C) What are the right-to-work guidelines involved?
D) Were the grievants knowledgeable about the rules?
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Positive and negative halo effects represent ________ errors.
A) stereotype
B) central tendency
C) bias
D) leniency
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In the event that the EEOC issues a probable cause statement in response to a claim of employment discrimination, the next step involves ________.
A) requiring that the employer provide affected employee(s) with a monetary award
B) a review for litigation potential
C) attempted conciliation
D) fining the employer
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Margaret’s husband, who worked as an accountant, recently died from a heart attack while on vacation. Which of the following would most likely be provided to Margaret?
A) survivors’ benefits
B) life insurance
C) unemployment compensation
D) supplemental Medicaid payments
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Sarita, a Spanish citizen, is employed at a Samsung facility in Texas. Samsung is a South Korean firm. Sarita would most likely be categorized as a(n) ________.
A) expatriate
B) third-country national
C) home-country national
D) host-country national
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Which law set the criteria for distinguishing between qualified and nonqualified plans?
A) Social Security Act
B) Employee Retirement Income Security Act
C) Pension Protection Act
D) Retirement Parity Act
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Which of the following jobs would put an employer particularly at risk for a charge of negligent hiring?
A) grocery store manager
B) machine operator
C) home health attendant
D) college professor
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Which of the following pays for the services provided by public employment agencies?
A) state governments that run the agencies
B) employees who are placed in jobs
C) individuals who apply for jobs
D) employers who hire workers
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What type of interview is most likely being conducted when an interviewer says, “I think your answer is totally inadequate: it doesn’t deal with my concerns at all, can’t you do better than that?”
A) stress
B) board
C) group
D) behavioral
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Shelby Enterprises is a global corporation that has a fully functioning HR department in each of its foreign subsidiaries. Host-country nationals are employed throughout the firm. Which staffing approach is most likely used by Shelby?
A) biocentric
B) geocentric
C) polycentric
D) ethnocentric
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At Lone Star Construction, accident rates have been high over the last six months, so the owners are providing a training program to employees. The objective of the accident prevention program is to reduce the number and severity of accidents by 15 percent. The firm will compare accident rates before and after training in order to measure the success of the program. This is most likely an example of what level of T&D evaluation?
A) sales commissions
B) mission alignment
C) participant’s opinion
D) accomplishment of T&D objectives
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Comparing the scores on selection tests to some aspect of job performance is referred to as ________.
A) objective-related validity
B) standardized-related validity
C) normality-related validity
D) criterion-related validity
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A firm’s recruitment process would most likely be easier if the unemployment rate in an organization’s labor market was ________.
A) low
B) high
C) average
D) fluctuating
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Negligent retention may create ________ for employers that engage in this practice.
A) a strong reputation
B) employee empowerment
C) liability
D) all of the above
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What is the LEAST likely reason that a firm would use job evaluation?
A) eliminating pay inequities
B) identifying the organization’s job structure
C) estimating the average market pay rate
D) developing a hierarchy of job value for creating a pay structure
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A formal system of review and evaluation of an individual or team task performance is referred to as ________.
A) performance appraisal
B) strategic planning
C) performance management
D) succession planning
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Carlson Machines and the local labor union have a contract dispute over wages. The two sides have agreed to submit the dispute to an impartial third party for a binding decision. Which of the following will most likely serve as the judge and jury in this situation?
A) arbitrator
B) mediator
C) HR manager
D) union steward
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Jennifer works in an advisory or staff capacity, working with other managers to help them deal with human resource matters. Jennifer is most likely employed as a(n) ________.
A) account executive
B) line manager
C) HR manager
D) project manager
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Audrey is a recent college graduate who was hired by a computer manufacturing firm. Each week, Audrey will be assigned to a different department in order to broaden her understanding of the firm and help her understand a variety of jobs. In which of the following is Audrey most likely participating?
A) job rotation
B) job evaluation
C) job enrichment
D) job enlargement
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